Need more information?Frequently Asked Questions
What is physiotherapy?
Physiotherapy is the treatment of musculoskeletal injuries and movement dysfunctions causing pain or limiting gains due to muscle imbalances, flexibility, or even mobility issues. Physiotherapy is being provided only by licensed physical therapists or physiotherapists.
What do we treat?
Anything and everything! Acute pains, chronic nagging pains, acute sprains and strains, muscle spasms, headaches, TMJ, tennis elbow, shoulder pain, plantar fasciitis, low back pain, sciatica, and post-surgical operations.
Do I need a referral from my doctor to be treated by a physiotherapist?
No. North Carolina and South Carolina have Direct Access, which allows you to “directly access” our licensed physiotherapists without a physician referral or prescription.
What will I pay?
It will depend on your health insurance. We accept ALL insurances but payment for each session will depend on your individual insurance plan. We also accept out of pocket payments.
Can I use my HSA/FSA card?
Yes. We accept Health Savings Account (HSA) and Flexible Spending Account (FSA) for all treatment offerings and/or copayments.
What causes trigger points?
Trigger points form in response to increased or altered muscular demands, or prolonged muscle contraction.
Are only O2 Fitness gym members allowed to be treated?
No. While we are located inside of O2 Fitness Clubs, you do not need to be a member of the gym to be treated. If you have friends or family members that need physiotherapy they can receive treatment as well!
How do I sign up?
Can I choose which physical therapy provider I use?
Yes. Patients always have the choice of which physical therapy provider they use even if the MD provided a specific referral.